Frequently Asked
Questions
Most frequently asked questions about our products, ordering, and shipping.
IS DELIVERY GUARANTEED?
We have a 100% safe and secured delivery guarantee. We also issue a reshipment if for some reason caused by us your package did not get delivered.
HOW LONG WILL DELIVERY TAKE?
We offer two types of delivery (Express and Flat/regular). Express delivery is next day delivery while flat takes 3-4 days for delivery.
HOW SECURE IS SHOPPING IN THE ONLINE SHOP? IS MY DATA PROTECTED?
We are payment process is very discrete and safe so our clients are safe also packages are packed discretely by professionals and no signature is also required for delivery.
DO YOU SHIP WORLDWIDE?
We do ship worldwide, though the regulation and implementation with respect to some of the products we sell often vary from country to country. We, therefore, advise you to make inquiries about the regulations that affect your region.
HOW DOES DELIVERY GUARANTEE WORK?
Our delivery guarantee means we do everything to get your order delivered,
Ones your order number is confirmed, we get it resgister and send you the tracking of the order so you will be ables to track it in transit. If your order got lost somehow (which actually never occurs) we will resend the order in a different stealthy packaged manner. Since we both will have access to the track and trace of the package we can determine what happened. If it appears to be impossible to get your order delivered we will refund the money.
ARE YOU A SCAM? IS THIS EVEN FOR REAL?
We have been able to maintain an excellent reputation by word of mouth advertising, and steady repeat clientele as a private, invite-only website. We have decided to take a leap of faith and now let the general public in the USA order off of us
HAS ANYONE BEEN ARRESTED FROM ORDERING?
We are proud to say no one has been arrested from ordering from us. However, there is always a potential risk involved. We also do not ship any quantities larger than what is posted on your product page to help curb any potential problems, if this were to ever arise
HOW QUICKLY DO YOU SHIP YOUR ORDERS?
We ship the same or next business day depending on when we receive your payment and ship to information.